Hourglass Star & Moon Graphic T-Shirt - Unisex Cotton Tee

At Westgateshirt, all of our products are made-to-order, crafted with care and precision. We are committed to delivering your custom items safely and on time. Please review our shipping policy for details on processing, timelines, and delivery.

Order Processing Time

• All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is confirmed.
• Orders placed after 5:00 PM (EST) will begin processing the next business day.
• During peak seasons or sales, processing times may be slightly extended.

Shipping Destinations

We proudly ship worldwide.
Please ensure your address is entered correctly at checkout to avoid delivery issues.

Estimated Shipping Times

Note: Delivery times may vary based on location, customs, and local courier service.

Shipping Fees

• Standard Shipping: $6.99 (flat rate) for all order at Westgateshirt.

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking link.
You can use this to monitor your order’s journey anytime.

Customs & Import Duties

For international shipments, customs fees or import taxes may apply depending on your country’s regulations. These fees are the responsibility of the customer.

Shipping Delays

Westgateshirt is not responsible for delays caused by:

• Incorrect or incomplete address provided
• Natural disasters, strikes, or unforeseen courier disruptions
• Customs clearance delays

Please double-check your shipping info before placing the order.

Need Help?

If your order is delayed or you have questions about shipping, we’re here to help:

Email: support@westgateshirt.com
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

At Westgateshirt, each item is made-to-order, carefully printed based on your individual selection. As such, we follow a return policy designed to ensure fairness and product quality for all customers.

Returns Eligibility

We only accept returns in the following cases:

• The item received is defective or damaged
• The wrong item, size, or design was sent due to our error
• There is a clear printing or production mistake on our part

We do not accept returns for:

• Change of mind
• Incorrect size or color ordered by the customer
• Typographical errors made by the customer in personalized content

Return Request Window

You must notify us within 30 days of receiving your order if you believe you are eligible for a return.

How to Request a Return

To initiate a return, please email us at support@westgateshirt.com with the following:

• Your Order Number
• A clear photo of the item and issue
• A brief description of the problem

Our support team will review your request and respond within 24-hour.

Return Shipping

• If the return is approved, we will cover the cost of return shipping in cases where the fault is ours.
• If the return is due to customer error, we unfortunately cannot accept the return.

Important Notes

• All returns must be in unused, unwashed condition and in the original packaging where applicable.
• Unauthorized returns (returns made without contacting us first) may not be accepted or refunded.
• We reserve the right to deny any return that does not meet our policy criteria.

Need Assistance?

We’re here to help!

Contact our support team at:

Email: support@westgateshirt.com

Support Hours: Mon – Fri, 9:00 AM – 5:00 PM (EST)